Product Information

Order Placement Information

Packing and Delivery Information

Site Policies



Product Information

Are all the medications in your list branded?
We offer both branded and generic medicines. Read product description at each page.

What exactly does 'generic' mean? Will generic drugs have the same potency as the branded version?
Generic drugs are produced from the same active ingredients as branded medications. Generic drugs have the same effect on human body and have the same potency. Generic drugs are normally referred to by the name of it's active component. The same active component is used in branded medication.
Generic drugs are much cheaper, this way consumer benefits from generics since he or she pays less for the same medical result.

How is it possible for generics to be offered at such cheap prices?
Generic drugs are at a huge advantage when you consider that most of the expenditures of brand-name drug producers go to product research and development, as well as with advertising and the cost involved in gaining a U.S. FDA approval. Generic drug producers are not obliged to absorb or regain such costs, and the savings are consequently passed on to you.

What is the difference between erectile dysfunction drugs?

Order Placement Information

Do I need a prescription beforehand?
No, customers do not need to produce a prescription prior to ordering. But we do strongly suggest that you discuss with your doctor of your intention of taking the medication you are purchasing; it can contraindicate with any condition or medication which you are currently experiencing or taking.

How can I pay for my order?
Payment method for each product is indicated at our payment page. Visa is accepted for every product. For certain products, there are additional payment options, such as credit card through MasterCard, American Express, Discover, online checks, bank wire transfers, and through Euro debit.

Is my credit card information protected once I provide it on your site?
The safety of personal customer information is one of our main concerns, and we take steps to ensure that it is protected. Every order placement is redirected to a secure page, which is easily identifiable by the presence of an icon which looks like a lock at the bottom of the browsing window and web page address begin with 'https:' instead of 'http:'; information provided here is encrypted through Secure Socket Layer before sending it to the credit card company.

Is there any discount offering?
Yes there is. Repeat customers are supplied with a 'coupon word' which is entered into the 'coupon code' field when the customer makes his next purchase; this automatically qualifies the transaction for a five percent discount. Unfortunately, placed orders wherein the coupon word is not entered, even if the customer is supplied with it, are considered final and without discount. Make sure that you insert the coupon word at the appropriate field, and double-check the details before sending it.

Packing and Delivery Information

Do you ship worldwide?
Our delivery policy differs depending on the product. Some are available for delivery only in the USA while some can be delivered to any country in the world, except for some Asian and African countries. Check our catalog for more information.

What are your delivery methods?
Shipping methods differ depending on the delivery destination; these is indicated at the payment page of each product.


Site Policies

Order cancellation policy
Your request for order cancellation is honored only if the product has not yet been shipped, usually within twenty-four hours after order submission. Get in touch with our in-house support team either through phone or electronic mail, and notify us immediately of your intent to cancel.

Reimbursements policy
In the case that you are unsatisfied with any of our products, get in touch with us immediately and notify us of this concern. You will be given a return address, and the reimbursement procedure will commence as soon as the returned product reaches our reimbursement division. Make sure though, that before you consider on a refund, that you take the products in correct dosages, and while observing proper intake directions.

Customer privacy policy
We thoroughly understand how sensitive your medical information is, and we take rigorous steps to ensure that it is well protected. We see the personal privacy of all our customers as a very essential issue, as customer patronage will depend on this. We commit ourselves to protecting the personal medical details which are supplied by all the users who access our store, and we will ensure that it stays closely protected. Be assured that we will not disclose any of your personally identifiable information to any third party.